CONFERENCES
“A true expert of negotiation, Marwan passes on to each participant regardless of their level an enthusiasm and a desire to put his teachings into practice."
“Impeccable educational approach, impactful speech, and extraordinary eloquence which contribute to an enriching conference for the teams. Thank you Marwan for this inspiring moment."
“Marwan and his team are true negotiation experts. They improved the skills of our teams extremely quickly and efficiently."
Learn what can't be taught.
Through the story-telling, experience, and expertise of the speakers, the participants are immersed into a fascinating world. The anecdotes and lessons learned allows participants to become more efficient in their professional and personal lives.
The conferences, deliberately paced and interactive, are available in French or English.
Exceptional Negotiation
- Understand the complexity of negotiations
- Distinguish the negotiator from the decision-maker
- Understanding others
- Working together
- Negotiate professionally
- Prepare for the future
Resilience and Confidence
- The importance of resilience
- Accept deteriorated situations
- Self-confidence
- Change perception
- Manage stress
- Decision-making
Deciphering the Invisible
- Lay the scientific foundations
- Understanding the face of the other
- Determine true emotions
- Determine the emotional state of the other
- Understand the intentions of the other
- See the world differently
“There was a before and after this conference. It was exceptional!"
Complex Profiles
- How complex profiles works
- Quickly recognise a complex profile
- Distinguish between profile categories
- Adapt your behaviour
- Establish an effective communication channel
- Protect oneself
Facing Complexity
- Understand the concept of complex profiles
- Identify and recognise their behaviours
- Learn to interact with them
- Practice active listening
- Know the attitudes and body language to adopt
Crisis Management
- Identify and recognise the crisis
- Facing the crisis
- At the heart of the crisis
- Learn and grow
Leadership And Mental Pressure
- Uncertainty
- Non-technical skills
- Communication
- Prioritisation
- When the situation deteriorates
- Decide
Leadership Amidst Uncertainty
- Identify the right situation
- Manage the crisis
- Learn and progress
Inspiring Leadership
- Leader profiles
- Management
- Communication
“An enriching moment of exchange, the teams got out re-energized. Marwan truly is a fascinating speaker!"
Collective Agility
- Understand reactions to complex or unexpected situations
- Develop non-technical skills
- Learn to prioritise tasks
- Manage threats and errors
- Facilitate decision-making
Mental Preparation and Stress Management
- Stress: preconceived ideas and real effects
- Learn to manage stress
- Prepare your mental state
- Perform under stress
Physician-Patient Relationship
- Develop credibility
- Understand the patient
- Gain patient buy-in
- Induce change