Dans la peau de deux négociateurs d'élite

Marwan Mery and Laurent Combalbert, Eyrolles 2017

Dans la peau de deux négociateurs d'élite

Dive into the fascinating world of professional negotiation, by following Marwan Mery and Laurent Combalbert. Confronted with unusual situations – kidnapping, extortion, hunger strikes, manipulative gurus, ransomware, hostage-taking, etc. -, they will reveal their secrets and explain how to make a difference in desperate situations. In each story the reader will learn three to five negotiation techniques.

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