REAL OPERATIONAL GUIDE ILLUSTRATED WITH REAL CASES TO CONDUCT ANY TYPE OF NEGOTIATION
Threat, lie, emotional overflow, manipulation, bad faith, unfavorable balance of power, difficult profiles, constraint…
In a context of crisis and multiple pressures, negotiations, whatever they may be, have become considerably more complex. This book provides proven techniques for effectively preparing, conducting and closing difficult negotiations and details the psychological springboards essential to conflict resolution. The author delivers his secrets, tools and anecdotes, from his experience as a world-renowned negotiator.
