Comment neutraliser les profils complexes

Marwan Mery and Laurent Combalbert, Eyrolles 2015

Comment neutraliser les profils complexes

How do you counter bad faith or reason with a paranoid person? How should you react towards a perverse boss? What should you say to a suicidal person standing at the top of a building?

This unprecedented publication helps you contact and stabilize, induce change and neutralize complex profiles.

The authors have created a method to help deal with everyday situations (neighborhood conflicts, disagreements with your spouse, or boss, etc.) and difficult situations (hostage-taking, social conflicts, complex negotiations, etc.) with people whose attitude may harm the relation.

Based on their unusual career and real-life experiences, Marwan Mery and Laurent Combalbert have created a unique categorization for toxic profiles while giving their professional advice on both content and form.


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